If you want to build an online business in India today, then you’re bound to make a fortune there. Online businesses in India are thriving due to the limited interaction in physical retails to limit the spread of COVID-19 and the ever-growing number of internet users. According to Statista, internet users in India are 761 million, which is predicted to reach 820 million in 2022, which is crazy. That’s more than half of the whole population in India! But we haven’t forgotten that numbers don’t mean anything unless they are willing to buy and engage online.
According to investindia, India’s E-commerce industry is growing aggressively to the point that it is predicted by 2034, it will surpass the United States as the second biggest global e-commerce market. And amid the pandemic, people have been swiping their smartphones like crazy to make an order online. India is a gold mine for online business owners. If you don’t have a website for your business, then Forrst is the best choice for your Indian website to guide you from start to finish in a well-mannered and instructive way.
Here are several reasons why a website is important for your business:
Building an Online Presence
A website can house all of your business’ content like products, services, addresses, marketing videos and pictures, customer reviews and testimonials, etc. This can greatly help build an online presence about your business that can give your company a positive image and impression to the internet users. This greatly benefits small businesses because internet users don’t care about the size of your company and how many employees you have; when you provide high-quality products and excellent service to them, positive reinforcement will be in full effect, causing them to spread positive words about your business regarding their experience.
Around the Clock Operational Hours
Unlike traditional retails, where you have to close at a certain period, a website can stay accessible for 24 hours straight without having to close. As a result, you can entertain your guest’s orders and requests without having to worry if there’s anyone to attend to them. Your business website will serve as a good assistant to inform the customers of the latest products, services, or promos that your company offers.
Easier Data Collection
As exemplified by our preamble, data can be beneficial in drawing conclusions that could affect your business. A website makes it easier to collect data from your customer. You can easily track their interests, which product or services sells the most, what time they visit your website, etc. All of this information can be your tool to generate more interest and make more sales. You can adjust your marketing campaign to set for the busiest traffic hour, highlight a certain product or service that is the best-selling, and many more.
Technology can be a powerful ally for your business to grow and expand exponentially. If you prefer a traditional approach to doing business, that is perfectly fine. But you should incorporate a website to help redirect customers to your physical retail stores.